To craft a comprehensive article on "How to Avoid Common Mistakes on the ITIL Certification Exam," I'll cover various aspects related to ITIL certification, common pitfalls, and strategies to overcome them. Here's an outline to guide us through:
o Brief overview of ITIL (Information Technology Infrastructure Library).
o Importance of ITIL certification in IT service management.
2. Common Mistakes Made on the ITIL Certification Exam
o Lack of understanding of ITIL concepts and principles.
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