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Apart from the two tips on getting more knowledge, you need to think yourself. You have read some books, newspapers or magazines and then you have communicated with individuals that are more excellent than you are, now you need to process similarly info and internalize them into yours. For example, if story in certain good book tells you when you speak something unpleasant, others could keep silent and motionless using a surface, but very angry inside many different hot words against you, then you know what will have to do to others next energy. I