5 Best Practices for Intraday Team Management in Call Centers

Effective call center operations, where a client’s satisfaction can be turned on or off in seconds, constantly demand the right management of teams. It is necessary for smooth operations during the day’s fluctuations, and one such strong determinant is intraday team management.

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Intraday Team Management: Important & Best Practices | ProHance
www.prohance.net

Intraday Team Management: Important & Best Practices | ProHance

Learn what is intraday team management, how it works, importance & 5 best practices to optimize real-time workforce performance and efficiency.