I had an amazing first experience at the United Airlines Paris Office. An unforeseen change in plans forced me to reschedule my journey, and I was concerned about the hefty penalties. But the staff was really understanding and assisted me in locating a good substitute without charging too much. They made sure everything was up to date and carefully went over my revised schedule with me. The difference was entirely due to their commitment to client pleasure. Their quickness and friendliness made my trip easier than I had anticipated, and I sincerely appreciated that.